2019-11-07 Oeiras, Lisboa Finanças, Contabilidade, Auditoria Ref: 238-000328-1
Adecco Permanent Placement is dedicated to the recruitment and selection of professionals for direct contracting by its clients. We work with companies from the most diverse sectors and look for candidates for all types of functions and levels of qualification. Through the Finance & Office specialization, focused on financial and cross-sectional office profiles, she selects for direct integration into a leading company in her market sector.
To ensure that debts on company managed accounts are collected in compliance with Market Terms and Conditions;
To ensure collection of invalid claims, through direct customer contact
Manage customer/account queries to ensure sales ledger balances are clean on customer account;
Successful management of due and overdue balances on customer account,
Notify Markets of uncollectable debt risks & mitigate where possible;
Collection activities based on Market Collection Strategy;
Respond to incoming collection concerns from the customer and internal stakeholders;
Analyze and check KPIs on quality of services provided and present during DORs;
Execute identified business and internal controls of Collections processes;
Review and propose updates, through company, to the Standart routines due to legal or process.
Degree in Accounting, Finance and Economics or similar (preferentially);
Proficiency in English and Swedish;
Previous Customer Service or O2C experience is an advantage;
Prior working in SSC environment an advantage;
Strong computer skills, including SAP (is a plus) and Microsoft Office applications (Word, PowerPoint, Excel);
Strong problem solving and analytical skills;
Customer Service skills;
Strong customer focused attitude.
Direct contract with our client,
Opportunity to work in a reference company in its sector;
Salary conditions compatible with professional experience;
Dynamic and versatile work environment;
Initial and continuous training.