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PT-BR/ENG Customer Service Representative (M/F)

2020-01-08 Lisboa Call Center, Apoio Ao Cliente Ref: 139-000747-1

We're Adecco Human Resources and throughout our specialization line in Call Center solutions, we are selecting for our prestigious client: Customer Service Representative for the PT-BR/English Market.


Customer service call;
Respond to customer's inquiries and inform them regarding the service and the products that are available;
Complaints management.


Native languages skills in Portuguese (verbal, reading and writing) and strong English skills (verbal and writing);
Excellent communication skills;
Customer service – oriented and high focus on customer satisfaction;
Strong administration and organization skills;
Keen eye for detail to ensure high accuracy;
Intermediate PC skills;
Immediate availability.


Salary + Language Complement + Food Allowance + Productivity Bonus;
Availability to work through rotating schedules and time off;
Introduction and continuous training;
Modern working environment at an attractive location in Lisbon, with a good public transport connection;
Multicultural work environment.