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French/English Client Services Officer (M/F)

2022-10-14 Lisboa Call Center, Apoio Ao Cliente Ref: 241-000697-1

Adecco Human Resources is currently looking for English and French speakers for a role of French/English Client Services Officer (M/F) for an Insurance Company.


Funções

- Manage a client portfolio;
- Administrative management of contracts and insurance policies;
- Manage customer relations;
- Contribute to client satisfaction.


Requisitos

- French and English fluent;
- Experience in Customer Service;
- Previous experience in the services or insurance sector in an international environment is an asset.


Oferta

- Direct contract with the client;
- Training;
- Monthly Base Salary: 1100€ multiplied for 14 months;
- Meal allowance: net 8€ per worked day;
- Transport allowance: 35€ per month;
- Company benefits: family health / life insurance from day 1;
- Bonuses: Yearly individual bonus up to 4% of annual salary + quarterly team bonus up to 180€;
- Working hours/patterns: 40 hours per week, monday to sunday (one weekend worked every other month, after 4 months of presence), rotating shifts (8:00 AM to 5:00 PM / 9:00 AM to 06:00 PM / 10:00 AM to 19:00 PM);
- Work at the office: Av 5 de Outubro (Lisbon).


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