2023-01-23 Lisboa Call Center, Apoio Ao Cliente Ref: 251-000680-1
We're Adecco Human Resources, throughout our specialization line in Call Center solutions, we are selecting for our prestigious client: Customer Service Representative (M/F) for the Finnish market, namely for the IT industry.
• Customer service call;
• Give support to the through others means of communication, namely email and chat;
• Respond to customer inquiries regarding service and service and product related inquiries;
• Inform the costumer about specific products, services, policies, and procedures;
• Complaints management.
• Native language skills in Finnish- verbal, reading and writing;
• Advanced level of English;
• Excellent communication skills;
• Customer service – oriented and high focus on customer satisfaction;
• Strong administration and organization skills;
• Keen eye for detail to ensure high accuracy;
• Intermediate PC skills;
• Immediate availability.
• Base salary + language complement + food allowance + productivity bonus;
• Home Office - temporary situation;
• Availability to work through rotational schedules and time off;
• Introduction and continuous training.