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Customer Service Rep. Italian/English (M/F)

2023-01-16 Lisboa Call Center, Apoio Ao Cliente Ref: 251-000691-1

We're Adecco Human Resources, throughout our specialization line in Call Center solutions, we are selecting for our prestigious client, namely for the tourism industry: Customer Service Representative for the Italian/English Market (M/F).


Funções

Customer support through phone,chat and email;
Car Rental customer support & Rides customer support;
Administrative Tasks;
Complaints management


Requisitos

Fluent in Italian;
Advanced level of English;
Excellent communication skills;
Skills in troubleshooting;
Customer service – oriented and high focus on customer satisfaction;
Keen eye for detail to ensure high accuracy;
Intermediate PC skills


Oferta

Base salary + language complement + food allowance + productivity bonus;
Home Office;
Availability to work through rotating schedules (between 8 am and 10 pm) and time off;
Introduction and continuous training.


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