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Account Coordinator - English and German (M/F)

2023-03-06 Lisboa Finanças, Contabilidade, Auditoria Ref: 155-001907-1


- Support the Sales Account Team across varying tasks including (and not limited to) Excel creation and analysis, supporting the surfacing of optimization and customer account analysis, PBi dashboard creation and account admin
- Serve as an inter-team point of contact, gathering escalation information and client/business impact as needed to send escalations from internal teams to partner teams to quickly and professionally resolve client issues
- Track all requests using a ticketing system and work closely with stakeholders to complete tasks, troubleshoot and resolve issues
- Effectively follow process and guidelines
- Review account health and provide proactive search optimizations
- Coordinate with team members to manage daily team workload and schedules
- Help foster innovation in tools and processes to make the team more effective and efficient
- Stay up to date with new product releases and reporting functionality


- Experienced using Excel to analyze information, including data manipulation, V-Lookups, creating and using pivot tables, and data analysis
- Experience using Microsoft Office tools (Excel, PowerBi, Outlook, Word, PPT)
- 1+ years search or digital media experience
- 2+ years working in a sales or customer service organization/role
- Fluency in English and German (Mandatory)


- 8am – 5pm Portugal time but flexibility for hours
- Atrative salary;
- Work in an Mundial company.

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