2023-03-13 Lisboa Call Center, Apoio Ao Cliente Ref: 251-000696-1
We're Adecco Human Resources, throughout our specialization line in Call Center solutions, we are selecting for our prestigious client, namely for the tourism industry: Customer Service Representative for the Italian/English Market (M/F)
Customer support through phone, chat and email;
Car Rental customer support & Rides customer support;
Administrative Tasks;
Complaints management.
Fluent in German;
Advanced level of English;
Dynamic profile;
Excellent communication skills;
Skills in troubleshooting;
Customer service – oriented and high focus on customer satisfaction;
Keen eye for detail to ensure high accuracy;
Intermediate PC skills.
Base salary + language complement + food allowance + productivity bonus + help with costs;
Home Office;
Availability to work through rotating schedules (between 7 am and 10 pm) and time off;
Introduction and continuous training.