Customer Service Representative -Italian/English

We're Adecco Human Resources, throughout our specialization line in Call Center solutions, we are selecting for our prestigious client, namely for the tourism industry: Customer Service Representative for the Italian/English Market (M/F)

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Funções

Customer support through phone, chat and email;
Car Rental customer support & Rides customer support;
Administrative Tasks;
Complaints management.

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Requisitos

Fluent in German;
Advanced level of English;
Dynamic profile;
Excellent communication skills;
Skills in troubleshooting;
Customer service – oriented and high focus on customer satisfaction;
Keen eye for detail to ensure high accuracy;
Intermediate PC skills.

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Oferta

Base salary + language complement + food allowance + productivity bonus + help with costs;
Home Office;
Availability to work through rotating schedules (between 7 am and 10 pm) and time off;
Introduction and continuous training.

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