2023-05-05 Lisboa Call Center, Apoio Ao Cliente Ref: 251-000719-1
We're Adecco Human Resources, throughout our specialization line in Call Center solutions, we are selecting for our prestigious client: Customer Service Representative (M/F) for the Finnish Market, namely for the IT industry.
• Customer service call;
• Give support to the through others means of communication, namely email and chat;
• Respond to customer inquiries regarding service and service and product related inquiries;
• Inform the costumer about specific products, services, policies, and procedures;
• Complaints management.
• Native language skills in Finnish - verbal, reading and writing;
• Advanced level of English;
• Excellent communication skills;
• Customer service – oriented and high focus on customer satisfaction;
• Strong administration and organization skills;
• Keen eye for detail to ensure high accuracy;
• Intermediate PC skills;
• Immediate availability.
• Base salary + language complement + food allowance + training bonus + productivity bonus + homeoffice bonus;
• Home Office;
• Availability to work through rotational schedules and time off;
• Introduction and continuous training.