2023-05-26 Constancia, Santarém Call Center, Apoio Ao Cliente Ref: 241-000911-1
Adecco Human Resources is currently hiring a Técnico de Suporte ao Cliente (M/F)) for one of our prestigious clients in the area of Hosting and Domains, in Constância
Respond to requests for information and support about domains, email, hosting and web creation tools.
Identify customer needs and advise them
Escalate problems to second-level support
Experience in Customer Service;
Strong motivation for customer relations;
Good communication skills;
Customer orientation
High ability to communicate and manage oral and written information;
Experience in customer service Knowledge in the area of domain name registration and managementKnowledge of Microsoft Word, Excel and Outlook;
Knowledge of English;
Key Skills:
Passion for learning and developing oneself personally and professionally;
Passion for customer service and helping others;
Teamwork Attention to detail;
Technical Proactivity;
Good knowledge in Customer Service
Integration into a team with strong growth potential;
Salary and social benefits adequate to the function;
Birthday day off;
Training
Career progression in an international group