Técnico de Suporte 1ª Linha de Atendimento (M/F)

Adecco Human Resources is currently hiring a Técnico de Suporte ao Cliente (M/F)) for one of our prestigious clients in the area of Hosting and Domains, in Constância

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Funções

Respond to requests for information and support about domains, email, hosting and web creation tools.
Identify customer needs and advise them
Escalate problems to second-level support

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Requisitos

Experience in Customer Service;
Strong motivation for customer relations;
Good communication skills;
Customer orientation
High ability to communicate and manage oral and written information;
Experience in customer service Knowledge in the area of domain name registration and managementKnowledge of Microsoft Word, Excel and Outlook;
Knowledge of English;

Key Skills:
Passion for learning and developing oneself personally and professionally;
Passion for customer service and helping others;
Teamwork Attention to detail;
Technical Proactivity;
Good knowledge in Customer Service

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Oferta

Integration into a team with strong growth potential;
Salary and social benefits adequate to the function;
Birthday day off;
Training
Career progression in an international group

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Porque acreditamos no Talento sem etiquetas, estamos comprometidos com a não discriminação, promovendo a diversidade, a inclusão e a equidade no mercado de trabalho.