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Sales and Customer Services Assistance

2023-11-30 Lisboa Comercial, Vendas Ref: 139-002670-1

Are you passioned dealing with Customer Service? Do you like a mix of helping others and providing the right guidance? This is the job for you! ☺

British Council needs a Sales and Customer Services Assistance and you might just be the right person for the job if:

- You have experience with Customer Support Service;
- Have proeficient expericence with CRM Salesforce;
- Capability of comunicating on a C1 level of English.

Do you have what it takes? Let’s find out about your key responsabilities:

- Dealing with inquiries for all British Council services through all channels: phone & e-mail;
- Sell a wide branch of services promoted by British Council to clients in order to guarantee their satisfaction with the service;
- Guarantee that all the students data is inserted in system;
- Guarantee that the payments process is precise;
- Guarantee the safety of all the British Council documents and resources.

Want to know what we can offer you? Here you go:

- Work directly with individuals to help them gain the skills, confidence and connections to transform their lives and shape a better world in partnership with the UK;
- Direct contract with Adecco RH;
- Working hours: 40 hours/week + 2 days off per week (Sunday +1) – Monday to Friday between 9:00 AM and 8:30 PM. Saturdays: 9:00 AM to 6:00 PM;
- Base Salary (€1,043) + Meal Allowance (€8.37) + Performance Bonus.

Is this a position that fits with your profile? Don’t think twice, apply! 👋

Porque acreditamos no Talento sem etiquetas, estamos comprometidos com a não discriminação, promovendo a diversidade, a inclusão e a equidade no mercado de trabalho.
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