2024-01-16 Lisboa Call Center, Apoio Ao Cliente Ref: 241-001132-1
🌟 Exciting Opportunity Awaits: Join Our Team as an Italian Content Moderator - PRESENTIAL IN THE OFFICE 🌟 Are you passionate about Italian language and culture? Do you possess a keen eye for detail and a commitment to maintaining a positive online environment? If so, we have the perfect role for you! Key responsabilities: ⏩ You will be responsible for the review, classification and elimination of content according to client guidelines, using specific tools and channels. ⏩ You need to understand and remain updated on changing client policies and guidelines. ⏩ You will investigate, resolve, and relay complex content issues to the broader Trust and Safety team. ⏩ Serve as an advocate for the user community. ⏩ Participate in process improvement initiatives that improve quality and efficiency of work. ⏩ Participate in continuous training programs and workgroup discussions for optimal development in the role. ⏩ Engage in conversation around socially sensitive topics with the purpose of keeping our communities safe. Your qualifications:☝ Completed Compulsory Education (Minimum required ☝ Native Italian and Fluent English (mandatory). ☝ Strong coping, emotional resilience, and stress-management skills. ☝ Strong attention to detail and strong critical thinking and decision-making skills. ☝ Deep familiarity and passion for the internet, internet platforms, and internet culture. ☝ Ability to work well individually and as part of a team and to work differing rotations/shifts. What we offer: ✨Base salary: 985€ ✨Meal Allowance: 7,63€ ✨Language Bonus + flex-ben ✨ Signing bonus ✨Health insurance ✨ Shuttle (home to office - office to home) ✨ SCHEDULE FOR PRESENTIAL REGIME: MONDAY TO SUNDAY (ROTATIVE SHIFTS - 24/7) Ready to embark on this exciting journey with us? Join us in creating a positive and culturally rich online space for our global community! 🌐✨Porque acreditamos no Talento sem etiquetas, estamos comprometidos com a não discriminação, promovendo a diversidade, a inclusão e a equidade no mercado de trabalho.