French Costumer Advisor || 100% REMOTE

2024-04-23 Lisboa Call Center, Apoio Ao Cliente Ref: 241-001243-1

Join Our Team!
French Customer Advisor - 100% Remote Opportunity in Lisbon☀

Are you fluent in French and passionate about providing outstanding customer service? We're looking for dynamic individuals to join our team as Customer Advisors, working remotely from the vibrant city of Lisbon!

🎯 Your Role:
Assist customers through the various channels regarding queries about subscription, invoicing, technical troubleshooting.
Provide account and application support to customers with regards to software functionality.
Provide accurate and real-time responses to the customers inquiries.
Keep records of customer interactions and transactions, recording details of inquiries, complaints, or comments, as well as actions taken.

🔎 Requirements:
Native or Fluent French + Fluent English (mandatory).
Previous experience in Contact Centre or Customer Service (preferable)
Good communication skills and a positive mind!

🚀 What We Offer:
100% remote work: Enjoy the flexibility of working from the comfort of your own home in beautiful Lisbon ☺
Schedule: Monday to Sunday – 08:00 to 21:00 (8H rotative shifts) // Days Off: 2 Days Rotational
Base salary: 985€ (per 14 months)
Meal Allowance: 7.23€ per day (meal card)
Transport Allowance: 20€ per month (card)
Performance Bonus: 100€ (per 12 months)
Health Insurance since the 1st day
Relocation Package (Apartment Room+ Reimbursement of Airfare).
Direct contract with the client.

Ready to embark on an exciting remote adventure in Lisbon? Apply now and join our team of dedicated professionals! 🚀

Porque acreditamos no Talento sem etiquetas, estamos comprometidos com a não discriminação, promovendo a diversidade, a inclusão e a equidade no mercado de trabalho.