German Customer Service Order Management - Lisbon

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Are you a German speaker looking for a new opportunity in Sunny Lisbon?
We have the answer for you - as an Customer service order management for a medical technology company.

About the Role:
- Handles customer data base updates such as customer master data and pricelist maintenance.
- Guarantee the accuracy of pricing data in ERP, targeting to eliminate pricing errors and ensure accurate communication to customers/clients
- Responsible for documenting and maintaining pricing processes
- Responsible for the review and administration of price deviations and exceptions
- Respond to pricing queries escalated from sales and other employees as needed
- Effect promotional pricing in designated product categories and territories
- Ensure that prices and specific programs conform to the organization’s pricing strategy
- Provide support for system upgrades and implementations related to pricing
- Administer and upload exceptions for customers price list from customers
- Undertake ad-hoc pricing analysis as required by superiors


Requirements:
- Minimum 5 year of experience in customer service / Data maintenance role
- Proven track record driving process improvement initiatives
- Represents the company professionally, ethically, and morally at all times.


We offer:
Direct contract with the client: no term
40h per week
Salary: 23K + other benefits
Hybrd work in Parque das Nações

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