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Norwegian Technical Helpdesk & Support || Remote

2024-09-26 Lisboa Call Center, Apoio Ao Cliente Ref: 241-001387-1


๐Ÿš€ Join Our Team as a Swedish Technical Helpdesk & Digital Remote Support Agent! ๐ŸŒ (100% Remote)

Are you fluent in Swedish and passionate about tech? Love solving problems and helping people with digital solutions? We've got the perfect role for you, right from the comfort of your own home!


Your Mission?
๐Ÿ”ง Assist customers with technical troubleshooting.
๐Ÿ’ป Provide digital support for a range of products and services.
โš™๏ธ Diagnose issues and find solutions โ€“ like a tech wizard!
๐Ÿ“ˆ Work closely with the team to keep improving the customer experience.

Who are we looking for?
Native/fluent in swedish (mandatory) + Fluent English (mandatory)
๐ŸŒŸ A good and detailed knowledge of IT Fundamentals, Operating Systems, Desktop Applications, Networking, Network protocols...
๐ŸŒŸ Able to control interactions with customers using persuasion and influencing skills.

Why Join Us?
๐ŸŒ Work 100% remotely from anywhere in Portugal โ€“ yes, your home office is the new HQ!
โฐ Flexible hours for a better work-life balance.
๐Ÿ’ก Opportunities to grow within a fast-moving, innovative company.
๐Ÿค A friendly, international team that loves to support and celebrate each other!

What you will receive?
โœจ Competitive Salary & Benefits
๐Ÿ’ฐ Base Salary: โ‚ฌ1,185/month (x14 months)
๐Ÿฝ๏ธ Meal Allowance: โ‚ฌ6.83/day (x11 months)

๐Ÿ“š Comprehensive Training
๐ŸŽ“ 3 weeks of hands-on technical training, plus 1 week of process & systems training โ€“ all paid to get you ready for success.

๐Ÿ–๏ธ Extra Time Off & Unique Perks
๐ŸŽ‰ 22 Annual Leave Days + 1 extra day (because weโ€™re awesome) + 2 bonus days if you had perfect attendance last year!
โœจ Work on holidays? You decide! Choose between a Day Off or Extra Pay โ€“ flexibility at its finest.

๐Ÿ›ก๏ธ Health & Well-Being
๐Ÿฉบ Insurance Card to keep you covered.
๐Ÿฅ Doctor on-site at our offices โ€“ easy, accessible, and free healthcare support.

๐Ÿค Partnerships & Discounts
๐Ÿ’ณ Exclusive protocols with banks, insurance companies, schools, kindergartens, pharmacies, and travel agencies โ€“ giving you access to great deals and benefits!

๐ŸŒ Learn & Grow
๐Ÿ“– Unlimited access to E-Learning opportunities โ€“ because your development matters.

Ready to Make an Impact? Weโ€™re excited to meet you!

๐Ÿ‘‰ Apply Today!
Porque acreditamos no Talento sem etiquetas, estamos comprometidos com a nรฃo discriminaรงรฃo, promovendo a diversidade, a inclusรฃo e a equidade no mercado de trabalho.
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