Customer Sucess Specialist | Uber for Business

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🚀 Join Our Team: Customer Success Specialist | Uber for Business (Portugal) 🚀
 
Uber for Business in Portugal is growing fast! We’re looking for someone passionate about building strong business relationships, delivering exceptional customer experiences, and driving impactful solutions.
 
🎯 What will be your mission?
- Manage with Precision: Develop a clear launch pipeline and manage client ramp-ups proactively;
- Drive Customer Success: Lead smooth onboarding experiences for new and high-growth clients and preparing a go-to market plan and sales strategy;
- Strategic Sales: Develop and execute sales strategies to engage prospect clients, close deals, and expand existing customer relationships;
- Deliver Data-Driven Results: Conduct onboarding and implementation processes based on data analysis to ensure full adoption of our solutions.
- Problem-Solving Expertise: Address and resolve client challenges using Uber's innovative solutions;
- Client Relationship Management: Build and maintain strong, long-lasting relationships with clients, identifying opportunities for growth and cross-selling;
- Sales Growth: Prospect potential clients, manage the sales funnel from lead generation to closing, and ensure business expansion across verticals.

What are we looking for?
- 3+ years in B2B account management, customer success or onboarding;
- Proven ability to prioritize, multitask, and manage diverse stakeholders;
- Customer Focus: A detail-oriented, can-do attitude with a passion for delivering unparalleled customer success;
- Communication Skills: Strong listening, communication, and organizational skills in both Portuguese and business-level English;
- Adaptability: Thrive in a dynamic environment and easily adjust to evolving business needs.
✨ Bonus Points:
- Experience in B2B onboarding or account management.
 
What do we have to offer?
- Contract with Adecco RH, with the possibility of continuity through performance and business development;
- Attractive salary package + food allowance (7.63€/day);
- Full-time position, from 09H00 to 18H00 Monday to Friday;
- Hybrid position, 2 per week in home-office and 3 days in Lisbon’s office (with presence at client offices to ensure top-tier service);
- Integration in a company with an international dimension, with an unbeatable team spirit and multicultural environment.
 
Ready to help businesses across Portugal experience Uber? Apply Now! 👥

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