2024-10-30 Lisboa Call Center, Apoio Ao Cliente Ref: 241-001415-1
Are you looking for a Manager position based in Lisbon? We are recruiting within our entity 1 new Client Services Manager to meet our growth challenges.
Reporting to the Regional Manager, you will manage and support a team of 6 to 12 employees. You will be responsible for the quality of customer service in the field of international health insurance plans in a client-based organisation.
You'll manage and supervise the activity of your team and you are in charge of your clients in your scope.
☑ Profile - You speak fluent French and English or Portuguese since you will be working with French and English-speaking clients; - You are passionate about Customer Service, and have experience in the Management of a team; - Previous experience in the insurance sector is an asset. We offer: 💼 Permanent contract with the client 📝 Continuous training ↔ Possibility of internal mobility (according to the eligibility criteria) 🏥 Free family health / life insurance from day 1 🕑 Working hours: MON-FRI from 8h-19h 🏠 Telework charter : possibility of working remotely after 6 months of seniority within the group 2 days per week 📍 Work at the office: Av 5 de Outubro (Lisbon)
If this is the role for you, make sure to apply!
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