Refund Desk Agent - Lisboa

2024-12-12 Lisboa Retalho, Grande Consumo Ref: 100-000300-1

Do you want to work in an environment that is obsessed with making customers and employees happy? ☺
Do you want to be part of a global mission to revolutionise commerce and payments?
If you do, then this role could be for you!

What you will do:
▶ You offer refund services as well as 1st level support during refund processes, delivering a consistent and professional service in line with the current policies and procedures;
▶ You perform administrative tasks related to the data processing of document refunded.

Who you are:
☑ Min. 1 year working experience in a comparable position (finance industry, hospitality, retail luxury);
☑ Experience in cash handling and relevant procedures;
☑ Fluency in written and spoken English;
☑ Ability to work in customer- facing roles.

What we have to offer:
▶ Possibility of joining a progressive organization with the ambition of being a global player in the sector in which it operates;
▶ Workplace: Lisbon Airport;
▶ Working hours: Full time, rotating shifts, between 6:30 a.m. and 11 p.m;
▶ Basic monthly salary: 1025€.

Porque acreditamos no Talento sem etiquetas, estamos comprometidos com a não discriminação, promovendo a diversidade, a inclusão e a equidade no mercado de trabalho.