CRM Executive || Lisbon

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Your opportunity has arrived! We are looking for a Brazil CRM Executive in Lisbon!

If you are passionate about technology, have exceptional customer management skills, and are ready to face new challenges, we want to meet you! ☀

Reporting to the CRM Team Leader, the ‘CRM Executive Brazil’ will be responsible for executing a communications and promotions plan interests for the Brazilian brands, reflective of the local culture and sports/gaming.

Your responsabilities:
• Work closely to other team members to discuss and do monthly marketing plans for all products (Sports and Casino);
• Execute communication strategies aligned with the CRM Marketing plan and to main KPIs;
• Execute multi-channel short-term and long-term promotions;
• Execute communications to maintain players activity via editorial content;
• Analyze campaigns results (conversion, costs, uplift, etc) focusing on effectiveness improvements;
• Create and implement content in web, email, direct messages and other channels;
• Work directly with internal parties to implement the marketing plan (content, designers, etc);
•Use multiple tools for executing the campaigns;
• Reports directly to local team leader.


Your Specialist skills and experience:
☝ Native Brazilian + fluent in English;
☝ Advanced Excel;
☝ 1-2 years of experience in CRM or a related field, including proven track record of campaign optimisation;
☝ Demonstrated ability to think creatively and strategically; ability to articulate ideas clearly;
☝ Proactive in managing own workload and delivering results;
☝ Knowledge of CRM tools such as Salesforce and Optimove;
☝ Online sports betting and gaming experience.


What we offer you:
Base salary: To be defined with client according experience
Schedule: MON-FRI - 9h-18h
2 days at the office per week - Parque das Nações

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