Dutch Customer Service Representative | Porto

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📣 Do you speak Dutch and have experience in Customer Support? Are you ambitious and looking for a career with the possibility of progression?

If so, this could be the perfect opportunity for you ❗

We are currently looking for a Dutch Customer Service Representative to join the team of a leading multinational company in Maia.

📍 Porto | Maia
📍 Monday to Friday, onsite regime

📌 Your mission:
This is an opportunity to integrate the team responsible for supporting customers and ensuring the sales flow, where the main goal is the customer satisfaction. In this position, you’ll be responsible for:

- Daily communication with customers to support their purchases and requests;
- Develop long-term relationships with customers;
- Manage the customer doubts in cooperation with internal departments;
- Ensuring the invoicing process, as well as claims management and key indicators analysis
- Document management and archiving.

🎓 What you need to embark on this mission:
- Fluency in English and Dutch (mandatory);
- Experience in customer management and customer support;
- Computer skills and fast adaptability;
- Dynamism, proactivity, good energy and team spirit;
- Good interpersonal skills and customer focus, with strong communication skills.

💼 What awaits you:
- Direct contract with the client;
- Onsite working model;
- Schedule: 9h to 18h, but with the flexibility to enter from 8h and leave until 19h.
- Integration into a leading multinational company in the sector, with a truly global reach;
- Be part of a dynamic and motivated team that prioritizes teamwork and learning opportunities;
- Stimulating and challenging work environment, with great investment in growth and career progression.

Do you identify with this opportunity and want to find out more?

Apply now with your updated CV and embark on your next adventure! 💼

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