Collections Agent

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French Collections Agent – Hybrid | Miraflores, Algés

Are you fluent in **French** and have experience in **cash collection**? Do you want to work in a **multinational environment** with career growth opportunities? Then this role is for you!

🔹 Your Responsibilities:
✔ Manage a portfolio of clients within an international setting 🌍
✔ Ensure timely payments and follow up on overdue accounts
✔ Handle customer complaints and forward them to the relevant subsidiaries
✔ Retrieve missing accounting information via phone and email 📩
✔ Diplomatically negotiate and reinforce company policies
✔ Maintain accurate records of interactions and complaints
✔ Identify and propose solutions for customer account issues
✔ Build strong relationships with internal teams (SSC & subsidiaries) and external contacts (clients)

🎯 What We’re Looking For:
🔹 Fluent in French (C1) & English (B2)
🔹 Advanced Excel & SAP skills
🔹 3+ years of experience in cash collection or a similar role (experience in a shared service center is a plus)
🔹 Strong finance knowledge and attention to detail

💼 What We Offer:
✅ Hybrid work model 🏡🏢
✅ Monday to Friday | 08:30 - 17:30 ⏰
✅ 40h/week schedule
✅ Base Salary 💰
✅ Meal Allowance: €8.32/day 🍽

🚀 Ready for this opportunity? Apply now and join an international team!

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Porque acreditamos no Talento sem etiquetas, estamos comprometidos com a não discriminação, promovendo a diversidade, a inclusão e a equidade no mercado de trabalho.