2025-03-21 Todo o País Informática Ref: 241-001529-1
We're on the lookout for an experienced German Tech Lead, with the right experience and a flawless command of German and English to join our fantastic team. Daily tasks: - Analyze data - Report Performance - Tech support for agents - IT support / HelpDesk Tech Support for Agents and Customer Analyze Agent Performances KPI oriented. Requirements: Fluent German and English (mandatory) Experience in Technical Support(mandatory) A strong service mentality and customer orientation Excellent knowledge of PC- / MS-Office Great motivation and determination Strong initiative and implementation Enthusiasm, team player and positive mindset What we offer you: ☑ Direct and permanent contract with the client. ☑ Base salary + Meal Allowance ☑ Language Bonus ☑ Performance bonus ☑ Attendance bonus ☑ Flex-ben ☑ Training with a fixed performance bonus ☑ All equipment given ☑ Health insurance with the 4th month of contract ☑ Hybrid or 100% remote!!! Schedule: Monday to Friday (Rotative 8H shifts, between 7am to 6pm)Porque acreditamos no Talento sem etiquetas, estamos comprometidos com a não discriminação, promovendo a diversidade, a inclusão e a equidade no mercado de trabalho.