Customer Service Admin (M/F) Paço de Arcos

---

We are recruiting Customer Service area developing administrative (M/F) for our client.


Daily tasks:
The service will support Customer Service area developing administrative duties related to following functions list:

1. Management of customer orders in SAP ATLAS system:
• Daily communication with Cust.Service - Customer Support for alignment
• Reception of customer orders (via email Outlook)
• Processing in our system SAP
• Daily communication with our Logistic Operator
• Deliver tracking when needed.

2. Send Invoices to customers, with digital signature
3. Customer Return orders in SAP ATLAS system
4. Daily monitoring with Logistic Operator of deliveries

5. Organization of archives
• Management of the document archive
• Keep the file organization up to date with orders notes and customer invoices

6. Back-up service for basic duties Cust.Service - Customer Support for holidays/absence period.


Requirements:
High school diploma, general education degree or equivalent on Administrative
Knowledge of customer service principles and practices
Knowledge of relevant computer applications: Outlook, Excel, Word
Experience with ERP systems, preferably SAP.
Knowledge of administrative procedures
Numeric, oral and written language applications
Ability to multi-task, prioritize, and manage time effectively
Languages: high English level (+ Spanish, good to have as it is a Iberian cluster department)


Key Skills and Competencies
Interpersonal skills
Communication skills - verbal and written
Listening skills
Problem analysis and problem-solving
Attention to detail and accuracy
Data collection and ordering
Customer service orientation
Adaptability
Initiative
Stress tolerance


Conditions:
VB : 1400€
SA: 6,50€ per day in meal card
Uncertain term contract with Adecco Outsourcing
Location: Paço de Arcos
Schedule: Full-time (40 hours per week) 09h-18h monday to friday.

This is a Maternity leave expected to last 1 year. January 2026 to March 2026 is Transition period.


If you are interested, please send your application!

---

Porque acreditamos no Talento sem etiquetas, estamos comprometidos com a não discriminação, promovendo a diversidade, a inclusão e a equidade no mercado de trabalho.